Refund policy
The Standard We offer a 30-day return window from the date of delivery for defective garments and exchanges only. Items must be returned in their original, unwashed, and unworn condition. All sales are final.
Initiating a Return
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Email support@introsolus.com with your order number.
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Once your return is authorized, we will provide you specific instructions.
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To ensure your return is processed, please do not send items back without prior approval.
Exchanges We do not offer direct exchanges. To secure a different size or color, return your original item for a refund and place a new order.
Damages & Discrepancies Inspect your order upon arrival. If the garment is defective or incorrect, contact us immediately at support@introsolus.com so we can rectify the error.
Exceptions Final sale items and gift cards are ineligible for return.